Our Services

From idea to operations - start-ups to enterprise - we’ve got you covered


Product Development & Delivery

Our software and hardware expertise spans the full development value chain. We can integrate our efforts at any stage of the development lifecycle for your product, and within your development model, as an extension of your team(s).

FULLSTACK WEB • MOBILE PLATFORMS • CMS • INTERNET OF THINGS • INFRASTRUCTURE • BIG DATA & ANALYTICS • AI & MACHINE LEARNING


Business Strategy

Our experts will spend time with you to understand your business, your customers, your products and services. Out of this we help you focus and define the key design problem(s) or opportunities and help you turn these into a concise 1-2 page problem statement.

IDEATION • BUSINESS MODELLING • FINANCIAL CAPITAL • INTELLECTUAL PROPERTY • CORPORATE STRUCTURING • SERVICE DESIGN


Operationally we are in a great position to support our clients across the many facets of their business - desk space, call centre solutions, process improvement initiatives, reporting - backed by an experienced and passionate team.

CLOUD & DEV-OPS • CUSTOMER INSIGHTS • CUSTOMER SUPPORT • QUALITY ASSURANCE • PROCESS IMPROVEMENT

Operations


Product Design

We will help you generate list of customer-centric tasks the team needs to focus on over the next quarter, and prioritise. We explore: What are the biggest opportunities and problems? What can we do to solve these? What order should we do these in? What can we get done this quarter? A design sprint is a framework for answering critical business questions through design, prototyping, and testing ideas with users. A design sprint typically lasts 10 days and will focus on Journey Maps, Rapid Prototyping, Information & Interaction Design.

PRODUCT ROADMAP • PROTOTYPING • CONTENT • INFORMATION DESIGN • INTERACTION DESIGN • DESIGN SYSTEMS


Design is as much about human-centricity and functionality as it is about the eventual visual aesthetics. Customer-centered design is an iterative design process in which designers focus on the users and their needs in each phase of the design process. With your team we explore the value of new product or service idea and consider the practical challenges of bringing them to market. Co-creation gets you further faster by starting with ideas from your target audience. We’ll then work with you, your stakeholders and partners, customers and/or others to co-create concepts for products and services.

USER RESEARCH • ENGAGEMENT STRATEGY • CO-DESIGN WORKSHOPS • COMPETITOR ANALYSIS • JOURNEY MAPPING

Customer Experience